- Pass guarantee: we re-clean free if you fail
- No German VAT on the invoice
- Flat rate quoted in writing
- English-speaking, German-run company
K-Town Cleaning
PCS Move-Out Cleaning in the KMC
PCS move-out cleaning is the final-out clean your housing office or German landlord inspects before releasing your quarters or deposit. We clean on-base and off-base homes across the KMC to that standard, with a flat rate quoted upfront, VAT forms accepted, and a written pass guarantee: if you fail on cleaning, we come back free.
We confirm every request within 2 business hours.
What does PCS move-out cleaning include?
It includes every surface an inspector checks: oven and range hood, refrigerator inside and out, all cabinets inside and out, bathrooms descaled, floors, baseboards, windows with frames and tracks, Rolladen slats, light fixtures, and the basement or storage room. We clean behind and under appliances, which is where most first inspections fail.
We work from the same room-by-room list the housing office uses, not a generic residential checklist. That distinction matters: a standard deep clean skips window tracks, Rolladen slats, and limescale on shower heads. Those three items alone account for a large share of failed final-out inspections in the KMC.
On-base and off-base: two different standards
Where you live decides who inspects you and what they care about. We prepare for the right one.
| On-base housing | Off-base (economy) housing | |
|---|---|---|
| Who inspects | Housing office inspector, standardized checklist | Your German landlord or property manager, often with the original handover protocol |
| What they focus on | Appliances, bathrooms, floors, windows, fixtures, storage areas, all to a published standard | Broom-clean ('besenrein') plus contract terms: limescale, Rolladen, cellar, garden, oil stains on the driveway |
| What is at stake | Re-inspection, delays to your clearing appointment, your final schedule | Your security deposit, commonly one to three months of rent |
| Documents you may need | Receipts for carpet cleaning where required | Itemized invoice in German or English for the landlord |
Not sure which standard applies to you? Tell us your address type when you book. We adjust the scope and tell you honestly if something is not worth paying for.
Ready to book, or still comparing?
Tell us your address type and move-out date. You get a flat-rate quote back the same business day, and we hold the slot while you decide.
Get a quote in 60 seconds
Or message us: WhatsApp
We confirm every request within 2 business hours.
Our pass guarantee, in plain terms
If your inspection fails on a cleaning item we were contracted to clean, we return and re-clean it free of charge, and we prioritize that visit over new bookings. You get the guarantee in writing with your quote, not as a verbal promise on the phone.
There are two honest limits. First, we cannot fix damage: a burn mark on the counter, a cracked tile, or a hole in the wall is a repair matter, not a cleaning matter. Second, the guarantee covers what is in your written scope. If you decline carpet cleaning to save money and the inspector fails you on the carpet, that is outside it. We will tell you before you book if we think you are cutting the wrong corner.
Where inspections actually fail
After enough final-outs, the pattern is boring and predictable. These are the items that send families back for a second inspection:
- Oven, broiler pan and range hood filter, greasy in the corners and on the seals
- Behind and under the refrigerator, stove and washing machine
- Window tracks and frames, not just the glass
- Rolladen slats, dusty and rarely cleaned by anyone during the lease
- Limescale on shower heads, faucets, glass doors and toilet rims
- Cabinet interiors, drawer runners and the top of wall cabinets
- Light fixtures, ceiling fans, and burned-out bulbs that need replacing
- Basement, storage room, and the shared areas your contract lists
- Balcony, garage and oil stains on the driveway for off-base homes
How booking works
- Send your size and date
Bedrooms, bathrooms, on-base or off-base, and your inspection date. Sixty seconds, no walkthrough needed for most homes. - Get a flat rate in writing
Same business day, with the scope listed line by line and the pass guarantee attached. No hourly surprises. - We clean, you keep packing
Usually one day, ideally after the movers have taken everything out. Empty homes clean faster and inspect better. - Walkthrough and receipt
We walk the home with you if you want, and you get an itemized invoice in English for your housing office, landlord or records.
Timing: book earlier than feels necessary
PCS season runs from May through August, and that is when every family in the KMC needs the same week. Two to three weeks of lead time is realistic in season. Outside of season, a few days is usually enough.
The best sequence is simple: movers first, cleaning after, inspection last, with a buffer day between the clean and the inspection. That buffer is your insurance. If something needs a second pass, there is time to do it before an inspector is standing in your kitchen with a clipboard.
Frequently asked questions
Do I need a VAT relief form?
No. We are registered as a small business under § 19 of the German VAT Act, so we do not charge German value-added tax at all. There is no 19 percent on your invoice to remove, which saves you the trip to the VAT office and the paperwork before we can bill you. You still get a proper itemized invoice in English.
How much does move-out cleaning cost?
We quote a flat rate by home size, not by the hour, so the number you get is the number you pay. Current rates by bedroom count are on our pricing page. What changes the price is scope, mainly carpet cleaning, windows, and whether a basement or garage is included, not how long the job happens to take us.
Should the house be empty before you clean?
Yes, ideally. Cleaning an empty home is faster, cheaper for you, and produces a much better inspection result, because we can reach behind and under everything. If your household goods leave the same week as your inspection, schedule us for the day after the movers, with a buffer day before the inspection.
Do you clean carpets, and do I need a receipt?
Yes, we do hot-water extraction and provide an itemized receipt. Many leases and housing standards require documented professional carpet cleaning at move-out, and the receipt is what proves it. Tell us your carpeted room count when you book so the quote includes it rather than surprising you later.
Question not answered here? Ask us directly, we reply within 2 business hours.
What if I fail the inspection anyway?
Call us immediately and we prioritize your re-clean at no charge for any cleaning item in your written scope. Send us the inspector's list if you have one, since it tells us exactly what to target. Items outside cleaning, such as damage or repairs, are not covered, and we say so honestly upfront.
Can you clean while I am already back in the States?
Yes, this is common. We coordinate key handover with your sponsor, your landlord, or the housing office, and send photo documentation plus the invoice by email. Arrange access before you fly out and give us the contact details of whoever will be on site.
How do I pay, and when?
You pay after the work is done, by bank transfer or in cash, with a proper invoice either way. We do not ask for deposits from PCS customers. If your VAT form is in order, the invoice is issued without German VAT.
Get your flat-rate quote in 60 seconds
No walkthrough needed for most homes. Tell us the size and the date, and we send a written flat rate the same business day.
Get a quote in 60 seconds
Or message us: WhatsApp
We confirm every request within 2 business hours.